Privacy Policy alph66
This policy explains in detail how alph66 collects, stores, uses and protects your personal information. Your trust is our priority, and we are committed to safeguarding the privacy of every user who registers and uses our platform.
Our Commitment to Your Privacy
alph66 maintains strict data protection standards to ensure the personal information of every user remains safe and secure at all times.
Layered Data Security
All personal and financial information is stored using 256-bit SSL encryption technology. Our servers are protected by a multi-layered security system monitored around the clock.
User Privacy Controls
You have full rights to access, update and request deletion of your personal data at any time through your account or by contacting our support team.
No Third-Party Data Sales
alph66 has never sold, rented or disclosed your personal information to any third party for marketing purposes without your explicit consent.
International Regulatory Compliance
Our platform operates in accordance with international licensing guidelines and best practices in the online gambling industry to ensure comprehensive user protection.
Transparent Cookie Management
We clearly inform you about the use of cookies on our website. You can manage your cookie settings through your browser according to your own preferences.
24-Hour Privacy Support
If you have any questions or concerns regarding privacy, our support team is ready to assist via live chat and email, 24 hours a day in Malay and English.
Official Privacy Policy alph66
This Privacy Policy sets out how alph66 ("we", "platform") handles personal information collected from users ("you") who access and use our services at alph66.net. By registering an account or continuing to use our platform, you agree to the terms stated in this policy.
Important Note: This policy may be updated from time to time in line with regulatory changes or platform operations. We will notify you of any significant changes via notifications on the platform or through the email address you registered.
1. Information We Collect
alph66 collects several categories of information for the purposes of platform operation, legal compliance, and service improvement for users:
- Identity Information: Full name, identification card number (MyKad), date of birth, gender and nationality that you provide during account registration.
- Contact Information: Email address, mobile phone number and residential address that you register.
- Financial Information: E-wallet account details (Touch 'n Go eWallet, Boost, DuitNow), online banking information (FPX) and transaction numbers related to deposits and withdrawals.
- Platform Activity Information: Betting history, deposit and withdrawal transactions, game preferences, session duration and overall account activity.
- Technical Information: IP address, browser type, device operating system, cookie data and access log information.
- Communications: Records of conversations with our customer support team via live chat or email.
2. Purpose of Use
All information collected is used responsibly and only for legitimate purposes, including:
- Processing account registration and verifying user identity (KYC — Know Your Customer process) to meet international licensing requirements.
- Processing deposits and withdrawals securely through supported payment methods including Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency (USDT, BTC, ETH).
- Providing responsive and effective customer support services.
- Sending account-related information, including transaction notifications, bonus updates and security alerts.
- Detecting and preventing fraud, money laundering (AML) and suspicious activity that could compromise platform security.
- Complying with legal obligations and the requirements of international regulatory bodies.
- Analysing usage patterns for the purpose of platform improvement and user experience enhancement.
alph66 will never use your information for purposes beyond the scope stated here without obtaining your consent first. Any marketing communications are based on consent you have provided.
3. Disclosure to Third Parties
alph66 respects your privacy. We do not sell or disclose your personal information to third parties except in the following circumstances:
- Service Providers: Payment processing providers, identity verification services and technical infrastructure providers working on our behalf. All such parties are subject to strict confidentiality agreements.
- Legal Requirements: When we are required by law, court order or a competent regulatory body to disclose such information.
- Rights Protection: For the purpose of enforcing our Terms and Conditions, or to protect user safety and platform integrity.
- Business Transfers: In situations where alph66 is involved in a merger, acquisition or asset sale — where user data may be transferred as part of that transaction.
4. Data Storage and Security
The security of your data is a responsibility we take seriously. The following technical and organisational measures are practised by alph66:
- Data encryption using SSL/TLS protocols with a 256-bit key length for all data transmissions.
- Password storage using one-way irreversible hashing.
- Servers protected by multi-layered firewalls and intrusion detection systems.
- Strict access controls — only authorised staff can access user data, and only to the extent necessary to carry out their duties.
- Regular security audits by independent third parties.
Your data is retained for as long as your account is active. After account closure, we may retain certain records for the period required to meet legal and regulatory obligations, before being securely deleted.
5. Cookie Policy
alph66 uses cookies and similar tracking technologies to improve the user experience on our platform. The types of cookies used include:
- Essential Cookies: Required for basic platform functions, including login authentication and session security. These cookies cannot be disabled.
- Performance Cookies: Collect information about how you use our website for improvement purposes. This data is collected anonymously.
- Preference Cookies: Save your preferences such as language and display settings so you do not need to re-enter them each time.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect platform functionality.
6. Financial and Payment Data Protection
All financial transactions at alph66 — whether through Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency — are processed through secure, encrypted channels. alph66 does not store your full credit card numbers or e-wallet passwords on our servers.
Every deposit and withdrawal request goes through a thorough identity verification process to ensure the security of your funds. The minimum deposit amount is RM30 for all payment methods, while the minimum withdrawal amount is RM100. Withdrawal processing time is typically between 30 minutes and 3 hours.
Additional Protection: You are advised not to share your alph66 account login details with anyone. Our team will never ask for your password through any communication channel.
7. Identity Verification and KYC
As a platform operating under international licensing, alph66 is required to carry out an identity verification process (KYC) for all users. This process requires you to submit:
- A copy of your MyKad or valid identification document
- Proof of current address (utility bill statement or official document)
- Supporting documents for the payment method used, if required
Submitted documents are stored securely and used only for verification and legal compliance purposes. Users must be 21 years of age or older to register and use the alph66 platform.
8. International Data Transfers
As alph66 operates under international licensing, your information may be stored or processed on servers located outside Malaysia. In such situations, we ensure that all data transfers comply with internationally accepted data protection standards, and that data recipients are subject to confidentiality obligations equivalent to this policy.
9. Privacy Policy Updates
alph66 reserves the right to update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements or industry practices. Each update will include a new effective date.
For significant changes, we will send notifications to registered users via email or in-platform notifications. Continued use of alph66 services after the effective date of such changes is considered acceptance of the updated terms.
10. Contact Us Regarding Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by alph66, please contact us via:
- Email:
- Live Chat: Available 24 hours a day, 7 days a week through the alph66 platform
Our team will endeavour to respond to all privacy-related enquiries within a reasonable time. We operate in Malay and English.
Your Rights as an alph66 User
We recognise and respect your rights regarding the personal information we hold. Below are the key rights you have.
Right of Access
You have the right to know what personal information we hold about you and to obtain a copy of it at any time.
Right to Rectification
You may request that we update or correct information that is inaccurate or outdated in your account profile.
Right to Erasure
You may request the deletion of your personal data, subject to record-keeping requirements mandated by law.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes and to opt out of such communications.
Right to Restriction
In certain circumstances, you may request that we limit how we process your information while a dispute is being resolved.
Right to Portability
You may request a copy of your data in a machine-readable format for reuse on other relevant platforms.
Right to Withdraw Consent
You may withdraw consent previously given for the processing of your data at any time without affecting prior processing.
Right to Complain
If you are dissatisfied with how we handle your data, you have the right to submit a complaint to our support team.
Frequently Asked Questions About the Privacy Policy
Answers to questions frequently asked by alph66 users regarding data protection and account privacy.
Join alph66 with Full Confidence
Your privacy and security are the foundation of the trust that defines our relationship. Register an alph66 account today and enjoy a safe, fair and responsible online gambling experience.
Operating under international licensing · SSL 256-bit · For users aged 21 and above only